Transformational Communication

Getting Through to where it Matters

Most communications courses are based on a false premise, that it is the speaker who is in control when, actually, it is the listener who is calling the shots. Faced with this dilemma, many decision-makers resort to bulldozing their ideas through, but usually to the detriment of real communication and, as they will soon discover, at the expense of effective future support.

This one-day course on the management of people will examine three key elements to success:

• catering to the emotional component of the way people listen
• making full use of the telepathic link that exists in every communicative situation
• packaging a message so that what is essential will be perceived peripherally – since whatever is perceived directly is soon forgotten

We will discover procedures to create an environment where people feel safe enough to invest their intelligence and energy without fear of ridicule. These will include:

• The "Indirect Corrections" attitude which emphasises what is clever about a mistake or erroneous opinion
• Introduction Techniques that create congruence between speaker and listener such that it is the listener who elicits the next planned item on a programme
• Questioning Techniques that give people access to information they did not know they had within them

Based on recent discoveries of how mind and memory really work, this course –for people needing to communicate effectively – draws on some of the core ideas of Suggestopedia, and in particular the determining role of suggestion in any learning and communicative situation.

The atmosphere will be relaxed, stimulating and theatrical, activities will be fast-moving and varied, and an undercurrent of good humour, creativity, enthusiasm and curiosity will fuel forward this day of transformation.